Possessing transferable awards, like Capital One miles or Chase Ultimate Rewards points, has several advantages. One of those advantages is the freedom these rewards offer.
As long as you don't need them right away, you can store your prizes in a transferable currency.
You get the best of both worlds by doing this: You mostly eliminate the possibility that a certain airline or hotel may devalue its program, but you also keep your ability to fast accrue airline and hotel points.
This only functions, though, if you can transfer your incentives.
At least some Capital One customers are currently unable to transfer their miles to hotel or airline partners or use their miles to purchase Capital One Entertainment.
Since Friday, September 23, users on Reddit have reported being unable to transfer Capital One points to airline and hotel partners.
In fact, when I opened my Capital One account this morning and chose "View Rewards" on the website for my Capital One Venture X Rewards Credit Card.
Yes, every Capital One transfer partner has the warning "Down for Maintenance" next to it.
I try to transfer miles when I log into my Capital One Venture Rewards Credit Card account, but I always see the same message.
The Capital One transfers' downtime may just be a minor annoyance for certain tourists.
But for some people, this is a serious problem.
Before you can transfer Capital One miles once more, for instance, airline award holds may expire.
Additionally, without the ability to transfer Capital One miles, you might not have enough rewards in your account to book if award space becomes available on a flight you've been watching.
There is no estimated time for when transactions will once again be possible, according to many Reddit users who claimed to have called Capital One.
After posting, a spokeswoman for Capital One responded to our request for comment with the following statement: "We are currently performing system enhancements to certain of our rewards programs, and as a result, they are temporarily offline."
In conclusion
We hope that the capacity to transfer Capital One miles to partners will soon be restored, particularly given that the interruption appears to have started last Friday.
This outage, together with recurring transfer incentives from several transferable currencies, serves as a reminder of the value of diversifying your transferable rewards.
For instance, you might also wish to have a Chase Sapphire Preferred Card to earn Chase Ultimate Rewards points or The Platinum Card® from American Express to earn Amex Membership Rewards points in addition to your Capital One Venture Rewards Credit Card or Capital One Venture X Rewards Credit Card.
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